Interview a New Credit Repair Employee the Right Way
Your credit repair payments business positively must hire talented employees. Knowing how to conduct a proper interview contributes to hiring the best of the best. Without top employees, signing up new clients becomes difficult.
The Client’s Perspective
Tough times and bad decisions frequently end up ruining credit scores. “Total ruination” would not be an accurate term to describe the credit situation. Credit scores are all about financial problems that can be corrected. To fix things, someone with a currently disastrous credit rating often seeks help from a professional credit repair service.
The clients have high standards for representatives of a credit repair payments business. After all, the clients are hoping the company helps set them on the path to a better fiscal foundation. They want to deal with competent professionals.
So, you have to hire the right people and this means the interview process has to be solid.
Handling the Interview the Right Way
Asking a few simple questions and noting how professional-looking the prospective employee is simply won’t cut it. You need to do the following:
Take the necessary time out prior to the interview to prepare. Read over the resume or application of the employee as closely as possible. Any other information submitted by the would-be employee (portfolio, written recommendations, etc.) should be examined closely. This does not mean, however, the review is done 30 minutes before the interview commences. Pour over the material the night before and once again in the morning. The more knowledgeable about the interviewee, the more productive the interview becomes.
Review the Job.
Be sure to know exactly what the job and all related duties entail. Lack of familiarity regarding the duties and requirements of the job on the part of the interviewer is, well, inexcusable.
A robotic, dry approach to conducting an interview does very little to put the interviewee at ease. Connecting with the prospective employee also becomes difficult when the employer comes off as too distant. Being conversational and upbeat is a more productive combination.
A Last Bit of Advice
The last bit of advice might seem a bit trite, but it still bears mentioning: be nice. Being nice and polite puts people at ease and allows for the interview to go more smoothly. Another huge plus here is an prospective employee who feels at ease during the interview will garner a positive impression.
And you definitely want the top candidates to leave the interview with a good impression. You can only hire them if they want to be hired.