Customer Happiness

Help your military clients keep his or her credit safe.

Fraud and debt are a few of the biggest problems your military clients will face.

When you own a credit repair company you will meet a variety of people with varying amounts of credit troubles. One of the biggest groups will be military personnel.  Active military personnel are twice as likely to be victims of identity fraud than any other group. american flag waving for good military creditTo ensure your military clients walk away with an improved score and more knowledgeable here is some information to keep his or her credit safe. Continue Reading →

Posted by Stephanie Haag  |  0 Comment  |  in Blog, Credit Repair, Customer Happiness, Uncategorized

Do You Know How to Handle a Negative Review?

Tips on How to Respond to A Negative Review.

Your company is your baby and you would do anything to protect it. The worst feeling in the world is when someone does not feel the same way or even insults your precious baby with a negative review.

No company can avoid a negative review. It will inevitably happen no matter what field you are in, even if it is creating clothes for puppies. The best action you can take is to be prepared with a plan of action. scramble tiles reading review for negative review blog Continue Reading →

Posted by Stephanie Haag  |  0 Comment  |  in Business Growth, Business Success, Customer Happiness, Uncategorized

Credit Repair Can be a Tough Time for Clients

Find out how to help emotional clients during credit repair

When involved in the credit repair process, people will feel a wide array of emotions. Anger, stress, fear, and depression may make an appearance and you will have to know how to react to each in an appropriate manner. To deal with any of these emotions it is important to stay calm, take a deep breath, and remember not to take it personally. When emotions areDebt Collection Practices In The Spotlight or angry clients yelling into phone highly charged people may not act as reasonably as they normally would and take his or her frustration out on you. Some days will be harder for you than others but you have to remember that you are making a difference in the client’s life and no matter what they feel today, tomorrow will have a different outcome. Continue Reading →

Posted by Stephanie Haag  |  0 Comment  |  in Blog, Credit Repair, Customer Happiness, Uncategorized

Develop and Improve Your Credit Repair Business Reputation

Credit Repair Business Reputation – Growth Strategy

Credit Repair Reputation Management - Wordcloud Concept.

As a credit repair business owner, you are constantly evaluating your business and looking for new strategies for growth. It’s easy to become so consumed with the day-to-day work and marketing efforts that you lose sight of one the most important aspects of growing a successful credit repair business; maintaining a good reputation. Thanks to the power of social mediaand review websites, at any moment, an unhappy customer can share an opinion with the masses that can negatively affect your business.

Here are a few tips to ensure that your credit repair company reputation stays intact.

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Posted by Russ Link  |  0 Comment  |  in Blog, Business Growth, Business Success, Credit Repair, Customer Happiness

Keep Credit Repair Customers Happy

Customer Loyalty Programs for Credit Repair Businesses

Customer Slice of HappinessOne important goal for your credit repair business is to gain new customers. However it’s just as important to keep your current customers happy so they will stay with you. One way to help your customer retention is through a customer loyalty program. You can show credit repair customers your gratitude by rewarding them for their continued business. Offering them rewards, discounts, and incentives.

Not only does a loyalty program provide a reason for clients to stick around  it also creates a sense of community that becomes attractive to new clients. When they feel appreciated, customers will spread the word about their positive experience with your business, which in turn grows your customer base.

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Posted by Russ Link  |  0 Comment  |  in Blog, Business Growth, Business Success, Credit Repair, Customer Happiness
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